Frequently Asked Questions

Can I find regular providers for my child(ren)?

 

Absolutely. You can give each provider one to five stars on the online timesheet for each booking. Those ratings are not published. They can simply be your opinion of the person. The system ensures your favorite providers appear at the top of your list when they are available.

 

What sort of activities can I expect providers to engage in with my child(ren)?

 

​Art, non-contact games, supervising study, reading and other child appropriate activities. Please read the available providers' profiles to determine the match between the provider and your child(ren). 

Activities such as getting into a pool or on a trampoline are strictly prohibited.

 

Prior authorization from Skills4Care is required for activities outside the home or requiring the provider to transport your child(ren). 

What shifts do providers work?

 

What shifts do providers work?

CalFLEXI in-home child care providers enter their availability onto the platform. When you book your child care, you can see how many providers are available for the hours you need assistance.

 

Although there is not a minimum number of hours per booking, providers are more likely to accept bookings that are 3+ hours in length. A single provider cannot work more than 13 hours in a work day. If you need assistance for more than 13 hours in a work day, you will need to book 2 different providers.  

 

Why PayPal?

 

​For your own security during this time, Skills4Care will not exchange or store personal credit card information. Any unused funds will be refunded.